Service Policies & Guarantees
Last updated: August 2026
100% Satisfaction Guarantee
We stand by our work. If you are not completely satisfied with any area we cleaned, please notify us within 24 hours of your service completion. We will return to re-clean that specific area free of charge.
Cancellation & Rescheduling
We understand schedules change. We ask for at least 24 hours notice for any cancellation or date change.
Home Access & Entry
Clients may provide a keypad code, garage code, or lockbox key. If our team is unable to access the property upon arrival, a lockout fee may apply.
Pets & Safety
We are pet-friendly! For the safety of your pets and our cleaning crew, please secure aggressive animals prior to our arrival. Our cleaning supplies are pet-safe.
Payment Terms
Payment is processed upon completion of service. We accept Cash, Apple Pay, Venmo, and Zelle.
